Business

In conversation with Eric Jordan

March 16, 2021

In conversation with Eric Jordan: Indie video games, discovery and bringing happiness to gamers In our final episode of Season 2, we talk with Eric Jordan CEO of Codename Entertainment. Eric shares with us some business and industry highlights from the past year, emphasizing the significance of “discovery” and internal marketing. He breaks down for…

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Collect files via OneDrive

March 15, 2021

With perpetual updates and the availability of so many features, it can be challenging to keep up with all that Microsoft cloud tools offer. We have found that many users are not aware that you can request files with OneDrive (yes, you do not need to be using third–party cloud file storage applications) and you can keep all your files organized and secure in your Microsoft 365 account.  Log into…

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Outlook to Microsoft Teams

March 10, 2021

How to: Share an email from Outlook to Microsoft Teams We have a particularly useful Microsoft Teams beginner tip for you, especially for those who have recently moved, or are going to move to Microsoft Teams soon. If you are used to copying and pasting email content into Teams Channels, well, there is a better…

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The convenience versus security spectrum

March 8, 2021

Many business leaders are recognizing that how their employees work and where they are working from is beginning to shift. Business is migrating more and more to the cloud all the time. The days of when all data was stored on a server in the back room is quickly fading away. But because data is…

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Reactive vs. proactive IT support

March 6, 2021

There are two general types of  IT support providers: reactive and proactive. So, what’s the difference? Reactive: The client calls the reactive IT provider (often referred to as a “break-fix” provider) when they perceive a need, usually when something is broken or when there is a change in the business (i.e. a new computer is…

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Microsoft 365 Business Premium

March 5, 2021

Which Microsoft 365 plan should your small business use? We often find that many small business leaders are confronted with difficult choices when it comes to choosing which Microsoft 365 package that they should invest in. This typically results in a default choice of either the Basic or the Standard subscription. This is problematic due…

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Tess van Straaten

March 3, 2021

Talking business and journalism with Tess van Straaten In this episode, Dave and Paul chat with award-winning journalist Tess van Straaten about her role at Chek News and as a columnist at Boulevard Magazine. She shares the origin story of how Chek News became North America’s only employee-owned TV station and explains how the pandemic…

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Best Workplace Recognition

February 23, 2021

Smart Dolphins recognised as Best Workplace, third year running In 2018, Smart Dolphins IT Solutions first received the Best Workplace recognition by Great Place To Work®. We were recognised again in 2019 and 2020. While our workplace culture has evolved organically over our 21 years in business, during the past five years, Smart Dolphins’ leadership…

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Enable Single Sign On (SSO)

February 22, 2021

Are you or your employees suffering from password and username fatigue? The burden is real. Do not let the required higher level of security fatigue your staff Usernames and passwords are the primary target for cybercriminals. Every login point or instance can become an opportunity for hackers. Do computer users at your small or medium-sized…

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Isabelle Mercier-Turcotte

February 17, 2021

Uncovering your X-factor with Isabelle Mercier-Turcotte In this episode of Island Thrive, Paul and Dave chat with Isabelle Mercier-Turcotte of LeapZone Strategies about tried and true practices to business success. Isabelle shares her insights on the timeliness of education-based marketing. She recommends business leaders focus on educating their clients while listening more closely (than ever…

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