Business
Businesses are faced with many questions about their IT: What line of business application should I use? How often should I replace my computers: How much should I budget for computer upgrades: Do I buy the warranty? Should I invest in my network infrastructure? Where do I buy my printers? Do I get the USB…
Read MoreAs you may know, working together (rather than in a silo), will typically provide better results — this is also very much the case in the world of IT. While managing 10-20 computers at a single office may appear simple to tech-savvy individuals, what often becomes problematic is a lack of depth and broad experience…
Read MoreShared user accounts are often adopted in situations where a business may have multiple people who need access to the same resources on their network. This happens in situations for example, with roles like reception or with maintenance personnel. All these employees share the same email address, and they access shared files and applications. While…
Read MoreWhat is a security champion? The concept of a security champion (SC) first emerged out of the developer community. At that time, security champions were seen as the professionals that could bridge the gap between application development and security. In recent years, we have seen this role emerge in small-to-medium-sized businesses. A security champion identifies…
Read MoreBy now, you have likely received a notification from a website you frequent about a data breach. The warning that was sent to you states that your credentials have been compromised. Or, you have heard about a big breach at for example, LinkedIn, Adobe, Ashley Madison or LifeLabs. How about an unusual message through Facebook…
Read MoreWe often receive inquiries from representatives of local businesses about our IT services. Typically, the inquiry is submitted by someone who has been tasked to reach out to two or three Vancouver Island IT companies to get a quote for managing their IT. We strongly recommend that business leaders do not take this approach when considering a new IT support provider to manage their technology and here’s why: …
Read MoreAs a business leader, you must abide by laws and regulations, contractual obligations and demonstrate due diligence when it comes to cybersecurity management. Laws and regulations Some of your accountability stems from laws and regulations, particularly around privacy, when you are processing electronic information. In Canada, at the federal level, we have the Personal Information…
Read MoreNow is an ideal time to consider the technology changes that were made over the past 12 months. Some business leaders are looking to bring more employees back into the office while others are looking to keep more employees working remotely long-term. At Smart Dolphins, we witnessed some leaders opt for a distributed workforce model and this resulted in significant business changes. Some downsized their office space, hired new employees from abroad and reduced their office costs, in some cases by drastic amounts. But,…
Read MoreA conversation with David Logan of Duttons & Co. In this week’s podcast, Paul and Dave talk with Co-owner David Logan of Duttons Property Management & Boutique Real Estate Sales, a Victoria-based firm located in the heart of Fairfield. The three engage in conversation about workplace culture, leading with values and the Entrepreneurial Operating System…
Read MoreIt’s Emergency Preparedness Week in BC this week. This is a great time to spend some time reviewing your business continuity and disaster recovery plan. Simply thinking about data backup is a good first step, but in today’s world of technology dependence it’s not enough. Business Continuity, on the other hand, involves thinking about the organization…
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