Business

Optimize your business IT

August 11, 2021

If you operate a business dependent on IT, you are already investing in IT, whether that investment is in internal IT or with an outside IT service provider, you are investing. Partnering with a managed IT service provider can best optimize your technology investment. Perhaps you are asking yourself, how can we operate more efficiently,…

Read More

Microsoft SharePoint for small businesses

August 10, 2021

Sharepoint is the most common intranet system in the world because it’s a part of the Microsoft ecosystem. Most small businesses choose SharePoint for that reason alone but it also offers many useful features and it is very easy to use. In this blog post, we will outline two different types of SharePoint sites: modern…

Read More

MFA for small businesses

July 29, 2021

During the past year, we have seen a significant increase in the number of email phishing scams. Vancouver Island organizations are being targeted and business leaders are now coming to terms with the costly consequences of poor password management coupled with lax cybersecurity practices and policies.  Multi-factor authentication (MFA) simply put is a method by which a user verifies his…

Read More

Building a hybrid workplace

July 28, 2021

I just walked down the hall and it struck me that there are a lot of Dolphins in our office again. Seeing people’s chins again (no masks) is starting to feel a bit more normal in the office. It is exciting and great to connect again in the real world, like it was pre-pandemic. Smart…

Read More

Should your SMB use an intranet?

July 23, 2021

What is an intranet network and what is its purpose? Intranets are internal communication networks. Like the internet, it is a series of web pages used to convey information within your organization. Intranets are a place where every employee can access common information needed across the organization, such as HR policies, employee contact information, standard…

Read More

IT support response time

July 20, 2021

Have you ever thought that the response times you experience with your internal IT personnel, outsourced IT support company or Managed IT Service Provider (MSP) are currently or have been slower than your expectations?  Do you end up listening to voicemail every time you experience a minor IT problem? Tired of that?  Did you know that there are global…

Read More

Getting started with Microsoft To Do

July 13, 2021

Microsoft To Do is a list maker, daily planner and task manager. We love it at Smart Dolphins IT because it is easy to use and it helps us stay organized. It is free with a personal Microsoft account, and you can use it through a web browser, desktop application or a mobile application. If…

Read More

We are MSP 501 world-ranked again

July 6, 2021

Back in 2018, we wrote, “we are delighted to report that Smart Dolphins was named to the 2018 Channel Futures MSP 501 list of the top IT providers in the world. Wow! Awesome news for the POD — a smart and friendly IT support team hailing from British Columbia.”  We could have written that same…

Read More

Linkedin data leak

July 5, 2021

On June 22nd, a user of a popular hacker forum, advertised for sale data from 700 million LinkedIn users. The user posted a sample of the data that includes 1 million LinkedIn users. The sample was found to contain the following information: Email addresses Full names Phone numbers Physical addresses Geolocation records LinkedIn username and…

Read More

Embracing the right cloud services

July 5, 2021

A little over a decade ago, when I was early in my IT career, “going paperless” was a trend buzzing in the small business world. Leaders of document management tools proclaimed they would put an end to paper and toner expenses. Today, we continue to see many printers and the printed document is ubiquitous in…

Read More