Business

Ad Blockers

June 27, 2017

One way to improve your internet browsing experience, and make it safer, is to run a free ad blocker plugin right within your web browser of choice. One option is Adblock Plus; the most popular ad blocker around today. Adblock Plus does allow “non-intrusive advertising” by default, so you may want to disable that option…

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6 Years of tech tips

May 24, 2017

Happy anniversary Pod Pointers! Six years ago today, our tech tip blog was born. We’ve shared tech tips on everything from network security to business continuity to productivity apps and more. We’ve produced over 150 Pod Pointers. How do we do it? Every other week, Dolphins produce short tech tip summaries. We review, edit and…

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What is WannaCry?

May 16, 2017

WannaCry is a new ransomware that uses links to execute code which infects the local computer. You’ll receive an email that looks legitimate, but has a link to malware instead. Once this ransomware has infected a computer on the network, it will attempt to spread to other computers. We would like to remind every computer…

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Building an IT support company

May 1, 2017

May 1st marks 17 years in business for Smart Dolphins. Boom! 17 years ago, I was simply hoping to build a “bona fide business”. Fresh out of school, the challenge ahead was large and exciting. There wasn’t an exact goal defined here, but at some point in the past 17 years, Smart Dolphins indeed became…

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Outstanding workplace of the year

April 27, 2017

We’re thrilled to announce our selection as the winner of the 2017 Greater Victoria Business Award in the Outstanding Workplace of the Year category! “Smart Dolphins is a rare place. Everybody here absolutely loves their jobs, the company, and the atmosphere,” says Jesse Smith, Operations Manager of Smart Dolphins. “I have to constantly remind myself…

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FLocker infects Smart TVs!

April 18, 2017

With so many devices connecting to the Internet in this day and age, we have to be more vigilant than ever. For owners of Smart TV’s, be on the lookout for a ransomware known as “FLocker.” FLocker, short for “Frantic Locker,” is a lock-screen ransomware that locks your Smart TV and proceeds to demand payment…

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Kelowna meet Danny

March 20, 2017

Did you know that Smart Dolphins is open for business in Kelowna? When we first saw the Dolphin sculpture, we knew that Kelowna was a Dolphin-friendly town. We can’t wait to move into our new aquatic-themed office on Dolphin Ave. But, enough about Dolphins! Meet the talent behind our Kelowna team: Danny Tew. Danny has…

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IT employee retention

March 15, 2017

We all know that we need to have a good backup system for our data. Sometimes, having a backup of a company’s IT employee is overlooked. A single-person IT department is a big challenge and a risk from a business continuity perspective. Even something as simple as an illness or a vacation can cause a…

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Get More Done with Todoist

March 14, 2017

There are hundreds of to-do list apps and tools out there, but my favourite is called Todoist. Todoist is a tool that helps individuals and teams simplify and organize life. It integrates with Outlook and Gmail which makes it easy to create tasks directly from your inbox.  And, with apps and extensions for 10+ platforms,…

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Talk to your website visitors in Slack

March 1, 2017

Does your organization use Slack? How about web chat? Interested in learning how you can bring these applications together? And, for free? Try Drift. Drift is a messaging app for sales and customer service agents. We started using Drift because it integrates with Slack—our preferred collaboration app. With Drift, you can instantly communicate with your…

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