Business
Business success doesn’t happen by accident. Partly because we need to define what success is, but also so that we can decide what we need to do to achieve success. I’m a believer in making this a recurring process within our business. At Smart Dolphins, every quarter we define success and decide on what (and…
Read MoreI frequently get the opportunity to meet with potential clients that are looking to refresh their technology in some way. Often this refresh is in the form of a new server, some major software change, an office move or maybe some security enhancements. I would agree that major changes like these are a good time…
Read MoreWe are thrilled to announce that we have been recognized on the 2018 list of Canada’s Best Workplaces™ in Technology. Read on to learn how our small business with humble BC roots achieved this certification. Health and Wellness Dolphins and their families reap the benefits of a Health Trust Plan and stay fit thanks to…
Read MoreFor too many organizations, their IT is a source of problems, risk, stress and unexpected costs. Traditional IT support companies take a reactive, passive role and wait for their customers to call. They might make some project recommendations when they need more revenue or when a problem is best fixed with new hardware, but these…
Read MoreSmart Dolphins IT Solutions provides live, instructor-led training on cybersecurity best practices. The story here was avoidable. However, uninformed employees represent the weakest link when it comes to cybersecurity risk at small to medium sized businesses today. A simple and cost-effective defense against cyber-attacks is to invest in employee training. In this blog post, we share the details…
Read MoreThis bogus blackmail email phishing scam has probably already landed in either your work or personal email account. But it’s not too late to dedicate a few minutes refreshing your email phishing scam awareness. In 2017, 76% of organizations experienced phishing attacks. Knowb4 The content of the email varies but here’s the synopsis: You receive an email…
Read MoreStandardization is not new in business. From telephones to business processes, standards are key to maintaining productivity. Standards can be developed around many aspects of IT, including: equipment, line of business applications, network security, backup and disaster recovery, business continuity, IT planning and more. Key benefits of standardization include: Reduced operational costs; Increased operational stability;…
Read MoreScenario: An employee left your organization years ago and their user account is still enabled. This poses a couple of problems, let’s take a deep dive. Why inactive accounts in your Active Directory pose significant risks? First and foremost, an enabled dormant user account is like leaving your door open a crack. A past employee…
Read MoreWe are delighted to report that Smart Dolphins was named to the 2018 Channel Futures MSP 501 list of the top IT providers in the world. Wow! Awesome news for the POD – a smart and friendly IT support team hailing from Vancouver Island. So, how does a Managed Service Provider (MSP) rank on…
Read MoreLiving on Vancouver Island, we’re all used to talking about earthquakes. Many of us have invested in an emergency plan and supplies. But what about our businesses? Every business should have a Business Continuity and Disaster Recovery (BCDR) plan. It does not need to be elaborate. It needs to cover Recovery Point Objectives (RPO), Recovery…
Read More