Business

Information Technology System Administration and System Administrators

June 17, 2020

The information technology responsibility of system administrators is never ending. Luckily, we’re here to help with troubleshooting! The everyday responsibilities of IT network administrators has been relatively consistent for the last 20 years. But, what is dramatically changing now is the security landscape. Here are three widespread IT issues that should keep network admins up at night. Luckily, all three are easy…

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Collaborate securely

May 29, 2020

Often, we need to collaborate on projects with people outside of our organization. In Microsoft Teams, you can invite vendors, contractors and other third parties to be part of your team. They can be directly involved in the conversations, contribute to shared documents and attend meetings directly with no real difference in experience from someone…

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Microsoft Teams keyboard shortcuts

May 27, 2020

What would a productivity suite be without some keyboard shortcuts?   The most basic is: @ which is used to mention a person, channel or team. This will alert people to the message. Additionally, your admins can create custom @ tags and create special groups of members/channels to allow notification to selections of people that the…

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Massive Data Breach Alert

May 19, 2020

Last week, a massive (90GB, 103M record on some 22M email addresses) database breach from an unknown source was disclosed by the website: HaveIBeenPwned.com. What is known by security experts at this time: • Breach is being labelled as “db8151dd” and is from an unknown source. • Data is from a yet another system that…

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Impact results from Pandemic

May 11, 2020

In April, in response to COVID-19, Smart Dolphins launched a “Business Outlook Survey” with the purpose of gathering our business community’s collective sense of where we’ve been and where we’re going. We work closely with many clients and business peers on (and off) the Island and get a lot of value from sharing perspective, resources…

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Mullet for May

May 7, 2020

Like many, COVID-19 has inspired my sense of community, company-mission and importance of team. That combined with too much social isolation and you end up with…a mullet!  I threw out the challenge to the Pod last week: let’s raise some money for the Rapid Relief Fund. The motivator: if we raise over $2000 dollars, I’d transform…

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Schedule a meeting in Microsoft Teams

May 5, 2020

Scheduling a meeting in Teams is simple. Firstly, keep in mind that whatever you schedule in Outlook or through your Teams calendar is connected. There are few ways to schedule a call. In this video, Paul demonstrates how to schedule a meeting through the Teams calendar. You can also initiate a call on-the-spot via chat…

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The journey of 20 years

May 1, 2020

Twenty years into this business that I named Smart Dolphins and I continue to learn something new almost every day. A journey like this is interesting in that the landscape changes as we travel. We need to adapt to what the new realities demand of us at any given time. As we level up the…

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Ergonomics for working from home

April 30, 2020

As the risk of injury increases when you perform repetitive motions and potentially work in awkward and uncomfortable positions, we would like to share some tips on remaining healthy. Symptoms of injury may appear suddenly, or they may appear gradually over weeks, months or even years. We have all experienced discomfort in our lives at…

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Computer performance tip

April 28, 2020

So, you are working from home, and using your personal computer to connect into the office. Are your programs taking a long time to load? Are your clicks not registering? Is typing slow to show up? Below is a list of quick and easy ways you can troubleshoot these issues on your own. PLEASE NOTE:…

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