Business
Just six months ago, the potential impacts of COVID-19 were just becoming clear to everyone. Retail sales in Canada had dropped by 10% (which is substantial) and dipped to a five-year low by April. The Canada-U.S. border closed for the first time since confederation back in 1867 and it remains closed. As the reality of…
Read MoreAdapting to the ‘new normal’ with Rosalind Scott of the BBB In our final episode of Season 1, Paul and Dave talk with Executive Director Rosalind Scott of the Better Business Bureau. Rosalind shares how local businesses are being innovative in their efforts to navigate the challenges that the pandemic has presented. She provides some…
Read MoreRight now, how many cloud applications are being used in your small business? You may be surprised by the quantity and the potential lack of security that is exposing you and your business to risks. Fortunately, I have an effective solution and a set of easy-to-understand tips to share. Real life example I met with the…
Read MoreEpisode 12: A return to sport under the new normal: A conversation with Jill Shaw of KidSport Greater Victoria By mid-March 2020, all organized sporting activities for kids came to a sudden stop. KidSport Greater Victoria, a local not-for-profit organization that provides grants to help cover the costs of registration fees, paused funding. In this…
Read MoreRiding out the storm: A conversation with Ryan Burles, president of Black Ball Ferry Line The coronavirus pandemic has had an extensive and varied impact on local businesses including those in manufacturing, legal, accounting, retail as well as hospitality — some have been impacted negatively, while others positively. In this episode, we take a deep…
Read MoreWhere privacy collides with technology: backtracking the work from home rush Covid-19 rushed into our lives. Many business leaders had to make significant operational changes immediately. Technical decisions that generally take months to plan and implement were made in the matter of days. And in this rush to stay productive some business leaders overlooked privacy…
Read MoreWay back in 2015, President Dave Monahan, shared the Email Charter – 10 rules to resversing the email spiral. Fast forward to 2020 and most of what was laid out in the charter only applies to external communication for anyone using Microsoft Teams. With Teams you have less email clutter, as messaging replaces much of what…
Read MorePeer groups, success and heightened IT risks in the small business market President of Smart Dolphins IT Solutions, Dave Monahan, has been in one peer group or another for over 15 years. Participation in these groups has greatly influenced his life — both personally and professionally. In this episode, Paul and Dave chat with Josh…
Read MoreDo you know Jesse Smith? Jesse is our chief operations officer. Throughout his 16-year career at Smart Dolphins he has witnessed a dramatic evolution in how we use and embrace technology in the workplace. In this episode, Jesse unpacks the influence of Microsoft in that evolution and the significance of tools like Microsoft Teams in coalescing the Microsoft…
Read MoreIn Episode 7, Dave Monahan and Paul Holmes talk with Andy Spurling president of Proline Property Management. During this podcast, Andy shares his experience of growing up and then leaving the Island to pursue a law career on Bay Street in Toronto. Like many islanders, he returned years later to work at his family business.…
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