Posts written by:
Mariola Czerkawska
There are hundreds of to-do list apps and tools out there, but my favourite is called Todoist. Todoist is a tool that helps individuals and teams simplify and organize life. It integrates with Outlook and Gmail which makes it easy to create tasks directly from your inbox. And, with apps and extensions for 10+ platforms,…
Read MoreDoes your organization use Slack? How about web chat? Interested in learning how you can bring these applications together? And, for free? Try Drift. Drift is a messaging app for sales and customer service agents. We started using Drift because it integrates with Slack—our preferred collaboration app. With Drift, you can instantly communicate with your…
Read MoreYou’ve probably seen our smart cars with fins cruising around BC or maybe even met a Dolphin or two over the years. Not surprisingly, our references to one particular aquatic mammal doesn’t stop there. We’ve developed an entire PODTIONARY and we thought we’d share some of it with you… All Fins – A bi-weekly meeting…
Read MoreManicTime is time tracking software that runs in the background on your computer. If you’re like me, you spend most of your day at your computer. ManicTime gives me lots of useful information about what I have spent my time on. Having this data, helps me stay productive. ManicTime tracks things like: When your computer…
Read MoreThe service desk is the most familiar department of the IT support business. A client contacts a service desk representative when they perceive a need, usually when something is broken or when there is a change in the business (i.e. a computer is added to the network for a new hire). The mission of the…
Read MoreRansomware is generally defined as malicious software that infects your computer and denies you access to your computer or files until you pay a ransom. Millions of ransomware infections are reported every year. Organizations today, require a multifaceted IT security program that is regularly evaluated and re-adjusted. The Challenge Smart Dolphins manages the IT networks…
Read MoreKaspersky Labs recently reported a 17.7% global increase in ransomware between April 2015 and March 2016. This steady spread and rapid evolution of ransomware means businesses today require a multi-layered approach to IT security. What security essentials does your organization have in place? Weak IT security increases your organizations’ network to risks which can result…
Read MoreNearly all organizations benefit greatly from today’s technology. Getting to tomorrow’s technology is a huge challenge and is becoming extremely complex. The speed of change continues to accelerate while our options widen. IDC expects a 11 per cent shift of budget dollars in Canada toward cloud technologies by the end of 2016. Further, the launch…
Read MoreWe often hear from prospects that they “love” their IT support person and that their IT is “fine.” They’ve been doing business with him or her for over ten years. Often, when we dig a bit deeper, we discover that there is no contingency plan in place for that day that their IT person doesn’t…
Read MoreSmart Dolphins welcomes the opening of Microsoft’s first Canadian datacenters. On May 10th, Microsoft announced that it is now officially open to power even more Canadian organizations. Two datacentres have opened, offering Microsoft Azure and Office 365 with locations in Toronto and Quebec City. This is big news, especially for not-for-profits, healthcare, insurance and other…
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