Posts written by:
Dave Monahan
Okay, I admit it, I have had very few good ideas that were truly original. Embracing the fact that I’m just not that smart has been critical to the success of Smart Dolphins. Business people who believe they can figure everything out on their own are making their lives more difficult than necessary. Building a…
Read MoreA 30 minute discussion about an important part of your business (or life) can be surprisingly valuable. When was the last time you had that with your Accountant? Lawyer? IT person? A facilitated review of these critical functions in a business can uncover huge risks or opportunities. I know this first hand because I have…
Read MoreA friend of mine from out east is a leader in a large-ish company and he reached out to pick my brain on a decision they were trying to make. Paraphrased, “So you only know a little about us, but I’m wondering if you could give some basic guidance. We’re doing an RFP for a…
Read MoreBeware of email phishing scams that appear to be from trusted vendors. We have recently noticed a spike in fake Microsoft notifications. Here’s a snapshot of what the email looks like: Let’s dissect this email a bit to uncover some tell-tale signs of phishing scams: Who is the email from? In this case, the email…
Read MoreBusiness success doesn’t happen by accident. Partly because we need to define what success is, but also so that we can decide what we need to do to achieve success. I’m a believer in making this a recurring process within our business. At Smart Dolphins, every quarter we define success and decide on what (and…
Read MoreI frequently get the opportunity to meet with potential clients that are looking to refresh their technology in some way. Often this refresh is in the form of a new server, some major software change, an office move or maybe some security enhancements. I would agree that major changes like these are a good time…
Read MoreWe are thrilled to announce that we have been recognized on the 2018 list of Canada’s Best Workplaces™ in Technology. Read on to learn how our small business with humble BC roots achieved this certification. Health and Wellness Dolphins and their families reap the benefits of a Health Trust Plan and stay fit thanks to…
Read MoreFor too many organizations, their IT is a source of problems, risk, stress and unexpected costs. Traditional IT support companies take a reactive, passive role and wait for their customers to call. They might make some project recommendations when they need more revenue or when a problem is best fixed with new hardware, but these…
Read MoreStandardization is not new in business. From telephones to business processes, standards are key to maintaining productivity. Standards can be developed around many aspects of IT, including: equipment, line of business applications, network security, backup and disaster recovery, business continuity, IT planning and more. Key benefits of standardization include: Reduced operational costs; Increased operational stability;…
Read MoreSmart Dolphins is a unique managed IT service provider. We offer a lot more than your typical IT support company. We drive success by leveraging technology and how we do this is what sets us apart from other IT support businesses on Vancouver Island. IT leadership Smart Dolphins provides a comprehensive IT solution that every…
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